Refund and Cancellation Policy
Effective Date: June 16, 2026
At Do It Travel Club LLC. (hereinafter, “the Club,” “we,” “us,” or “our”), we seek to offer a clear, transparent, and fair commercial relationship for all members of our community. Below are the guidelines governing the cancellation of services and the conditions under which financial refunds apply. By purchasing any of our products or services through this website, you declare that you know and accept the terms described in this policy.
1. Annual Memberships for Tourism Companies
Annual corporate memberships acquired by hotels, restaurants, and tour operators to appear in our advertising and informative space are governed by the following conditions:
Subscription Cancellation: Companies may request the cancellation of their membership at any time. Cancellation will prevent automatic renewal at the end of the contracted annual period. To process it, the business must send an email to info@doittravelclub.com at least 15 days prior to the expiration date.
Refund Policies: Because inclusion in the advertising catalog, brand positioning, and the start of daily digital marketing campaigns financed by the club are executed immediately after processing the payment, no partial or total refunds will be granted for the annual period already paid once the business listing has been published on the web. The service will remain active and visible until the end of the current contractual year.
2. J.C. Travel Services (Signature Tourism and Signature Travel)
For private circuits, photographic trips, and exclusive group getaways (Bolivia Journey) designed under our premium sub-brand, cancellation and refund conditions apply due to commitments, logistical bookings, and advance hotel blocks at each destination in Bolivia:
A. Private Circuits and Tailor-Made Travel
Cancellations more than 30 days in advance: 100% of the amount paid will be refunded, deducting only the non-refundable operating commissions of the payment processor (Stripe) or hotel booking expenses due to force majeure that do not allow a refund.
Cancellations between 15 and 29 days in advance: A penalty equivalent to 50% of the total value of the contracted itinerary will apply.
Cancellations less than 14 days in advance or No Show (Non-appearance): No refund of any kind will be granted, and 100% of the value will be considered as a penalty for operational and logistical expenses already executed.
B. Group Signature Travel (Bolivia Journey – Two annual departures)
Given the exclusive nature of these trips (designed for small groups of a minimum of 12 and a maximum of 20 people), spots are limited and logistical costs are calculated based on the complete group. Cancellations by the traveler must be notified in writing via official email. Refunds will be analyzed in a personalized manner based on the date of cancellation relative to the trip’s departure, applying staggered retentions for internal air bookings or premium hotel blocks that have restrictive non-refundable policies.
Cancellation by the Club: In the exceptional case that the group trip must be canceled for reasons of force majeure attributable to the Club or for not reaching the minimum quota of 12 participants, the client will be offered the option to reschedule the date, transfer the balance to a tailor-made private circuit, or receive a full refund (100%) of the money paid.
3. Disclaimer regarding Third-Party Businesses
We reiterate that Do It Travel Club LLC. functions as a direct connection link between tourists and partner companies. If a traveler makes a direct booking with a hotel, restaurant, or operator from the directory using the Club’s benefit, the cancellation policies, penalties, date changes, and refunds corresponding to that booking will be strictly governed by the particular terms of said business. The Club does not intervene in third-party financial transactions, does not retain hotel booking funds, and is exempt from any refund liability derived from conflicts between the traveler and the final service provider.
4. Processing of Approved Refunds
All refunds that are applicable under the terms of this policy will be managed exclusively through the official channels of the Stripe payment gateway to the same credit card, debit card, or account of origin used by the client at the time of purchase.
The Club’s internal processing takes place within a period of 5 to 10 business days following written approval.
The final time in which the money is reflected in the client’s bank statement will depend strictly on the policies of the financial institution issuing their card and the Stripe processor.
5. Contact Channels for Request Management
To initiate any formal cancellation request or refund claim for direct services, the user must formally communicate with the club’s administration through the following channels:
Official Email: contacto@doittravelclub.com